Privacy Policy

1. Data Controller

The data controller is the operator of the Sportaza platform, responsible for determining the purposes and methods of processing users’ personal data. The controller ensures data security, proper processing, and protection in relation to users.

2. Scope of Collected Personal Data

Sportaza gathers various categories of user data based on platform usage. These include:

2.1. Identification Data

• first and last name
• date of birth
• residential address
• email address
• phone number
• identity documents (ID card, passport, driving licence)

2.2. Account Data

• login credentials
• account activity history
• deposit and withdrawal history

2.3. Technical Data

• IP address
• browser type and operating system
• device identifiers
• login and logout timestamps

2.4. Payment Data

• transaction details
• data used for payment processing
• IBAN numbers and payment method information

This data is essential for processing payments and fulfilling regulatory obligations.

2.5. Behavioural Data

• gaming preferences
• betting history
• interactions with responsible gaming features
• correspondence with customer support

2.6. Due-Diligence Data (KYC/AML)

• document numbers
• proof of address
• source of funds/income information
• financial documentation

This data is processed to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

3. Purposes of Data Processing

Sportaza utilizes personal data for the following purposes:

3.1. Account Creation and Management

Necessary for registration, data verification, login, and managing player profiles.

3.2. Payment and Transaction Processing

To securely process deposits, bets, and withdrawals in compliance with regulations.

3.3. Legal and Regulatory Compliance

To meet obligations arising from gambling regulations, AML, and KYC laws.

3.4. Service Optimization

To enhance website functionality, technical performance, customer support, and displayed content.

3.5. Experience Personalization

To customize content, offers, and bonuses according to user preferences, where legally permitted.

3.6. Fraud Prevention and Security

To identify and prevent fraud, abuse, unfair practices, and security threats.

4. Legal Bases for Processing

Personal data is processed based on:

• user consent
• the legitimate interests of the controller
• legal and regulatory obligations
• the necessity to perform services and fulfill the contract with the user

5. Sharing of Personal Data

Sportaza shares personal data only in justified circumstances, including:

• trusted technology partners and service providers (e.g., payment processors, identity verification providers)
• regulatory authorities and law enforcement bodies, when legally required
• affiliated entities in the event of a merger, acquisition, or asset transfer (with prior user notification)

Sportaza does not sell or rent personal data to third parties.

6. Cookies and Tracking Technologies

The platform employs cookies to:

• authenticate user accounts
• analyze user behavior
• enhance website performance and functionality
• customize content and advertisements

Detailed information can be found in the Cookie Policy.

7. Data Security

Sportaza implements comprehensive security measures, including:

• encrypted data transmission (SSL)
• strict access controls
• security audits
• vulnerability monitoring
• staff training in data protection

Personal data is retained only as long as necessary to meet legal requirements, manage user accounts, and resolve disputes.

8. International Data Transfers

User data may be processed in countries outside the user’s place of residence. Sportaza applies appropriate safeguards to ensure an equivalent level of data protection for international transfers.

9. User Rights

Each user has the right to:

• access their personal data
• correct or update data
• request deletion (subject to legal obligations)
• restrict data processing
• data portability
• object to data processing
• withdraw consent at any time

These rights can be exercised via the user account panel or by contacting the data controller.

10. Changes to the Privacy Policy

Sportaza regularly updates this Privacy Policy to maintain legal compliance and ensure transparency. Users will be notified of any significant changes.